About 9 + one
9 + one is a strategic program to improve patient safety performance in healthcare settings. The program recognizes that each organization and team is unique and responds with a rigorous assessment process and solutions tailored to enable and sustain improvements in patient safety.
The program:
- is designed to improve patient safety performance through direct application of the principles and practices of High Reliability Organizations (HRO’s) to daily clinical practice;
- is designed to build a culture of safety and improve the quality of interactions among providers and with patients;
- is designed to strengthen safety leadership at the frontline, within teams and across organizations;
- helps interprofessional teams address clinical performance issues in real time, making it practical and enabling buy-in from busy practitioners;
- addresses systems as well as human factors affecting patient safety;
- creates consistent approaches to patient safety that can be integrated across healthcare organizations;
- integrates with existing organizational patient safety structures and initiatives;
- develops the skills necessary within units to sustain their patient safety programs into the future;
- addresses all aspects of the patient safety environment through:
 |
Safety culture improvement |
 |
Communication improvement |
 |
Developing high performance teams |
 |
Patient safety leadership |
 |
Interprofessional Communities of Practice. |
Implementation:
9 + one uses a four phase implementation process of assessment, program development, delivery and evaluation. (Click here for details on the four phases)
